Shipping policy

At Tatvamasi Elements, we are committed to delivering your order safely and efficiently. Every product is carefully inspected, securely packaged, and dispatched with care to ensure it reaches you in excellent condition.

Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional events, or periods of high order volume, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email and/or SMS with your tracking details.

Shipping Partner

We ship orders through Shiprocket and its network of trusted courier partners to ensure reliable and timely delivery across India.

The courier partner assigned to your order may vary depending on your delivery location and service availability.

Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Please note that these are estimated delivery times and may vary depending on courier operations and local conditions.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, Tatvamasi Elements may offer free shipping promotions, which will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you will receive:

  • A shipment confirmation email
  • Tracking number
  • Courier partner details

You can track your shipment using the tracking link provided in your shipping confirmation.

Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed because:

  • the recipient is unavailable,
  • the delivery address is incorrect or incomplete,
  • the shipment is refused,

the package may be returned to us.

Additional shipping charges may apply for re-dispatching returned orders.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Tatvamasi Elements is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses submitted during checkout.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

  • Severe weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Transportation disruptions
  • Courier operational delays

We appreciate your patience and understanding in such situations.

Damaged Packages

If your package appears damaged at the time of delivery:

  • Please take clear photographs of the package before opening it.
  • Contact our customer support within 48 hours of receiving the order.
  • Include your order number and photographs when reaching out to us.

Claims reported after this period may not be eligible for resolution.

Lost Shipments

If your shipment appears to be lost in transit, please contact us.

We will coordinate with the courier partner to investigate the shipment.

If the shipment is officially confirmed as lost by the courier partner, we will arrange a replacement or refund, as appropriate.

International Shipping

Currently, Tatvamasi Elements ships only within India.

We plan to offer international shipping in the future. Any updates will be announced on our website.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Tatvamasi Elements

📧 Email: info@tatvamasielements.com

📞 Phone: +91 917556565